- Understand how current digital health trends that can bring care closer to the consumer
- Discuss strategies to implement the right type of digital technology that create seamless experiences for members and patients while building trust
- Learn how to effectively leverage technology to optimize care coordination throughout an individual’s healthcare journey
- Personalize patient and member engagement strategies to identify opportunities, address barriers, and close care gaps
- Drive cultural change within healthcare organizations to build trust and enable humanized, empathic, and compassionate care
- Adopt an orchestrated multi-channel approach to effectively engage patients/members throughout their healthcare journey
- Understand the role of technology in enabling timely access to resources and reducing communication barriers
- Leverage AI and Machine Learning to predict behaviors and tailor care accordingly
- Develop actionable strategies to elevate the patient experience, engage members, and build long lasting relationships
