Terms & Conditions

PAYMENT TERMS: NET 14 – However, all registration fees must be paid-in-full prior to the start of the event.

Pre-Event information

A link will be sent to you no later than 24 hours before the start of the virtual event. If you do not receive the link please check your Spam folders, If you are still unable to locate the link to the virtual event you should reach out to our customer service department at 800-767-9499 or by email [email protected] 

Post Event Information

No later than 1 week following the event you should receive access to the archive access. 

We make every effort possible to gather all presentation materials prior to the event. The availability of materials is contingent on presenters submitting them and will be visible through the virtual platform.  

Certificates of Attendance will only be issued upon request. The event does not have any pre-arranged Accreditation.  

Your registration may be transferred to a member of your organization up to 24 hours prior to the first day of the event. All cancellations must be received in writing no later than 30 calendar days prior to the first day of the event to receive a refund less the $195.00 administrative charge. No refunds will be made after this date. However, the registration fee less the $195.00 administrative charge can be credited toward another comparable Validation Institute event (registration must be received within 6 months of the event from which you cancel). In case of conference cancellation, Validation Institute’s liability is limited to refund of conference registration fee only. Programs are subject to change and we reserve the right to alter all programs without prior notice.

For Further Information: Call 800-767-9499 or send an e-mail to [email protected]

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