Engagement & Experience Archives

The Impact of Prior Trauma on Mental Health Within and Outside the Workplace: Barriers and Opportunities for Healthcare Stakeholders

This is a shared session with the Benefits Design Strategies Track.

Understand the impact of adverse childhood experiences, the pandemic, stigma, and other health risks on treating mental health issues
Identify and treat trauma-related stressors through creative expression and mindfulness
Gain insights into how employers and healthcare professionals can establish a framework to help individuals cope and heal
Discuss the value and importance of taking a proactive approach to address mental health including improved health and well-being, increased productivity, and reduction in overall healthcare costs

Develop patient/member trust collect and communicate personal health information and social profiles
Learn how new payment models drive investments toward strengthening core information infrastructure to better manage patient populations
Align coding vocabularies used in EHRs to enable seamless interoperability

Examine novel approaches to engage vulnerable populations affected by health inequities
Gain strategies to meet the needs of individuals with chronic conditions
Leverage partnerships to identify unmet needs and offer long-term support
Access and analyzing data in a timely manner to provide personalized care and improve health outcomes

- - Access the right data to take a proactive approach on mitigating health risks
  - Discuss the role of data to deliver appropriate care tailored to the unique needs of populations including seniors and individuals residing in rural and underserved communities
  - Discuss the importance of integrating medical and social needs data to improve care access and sustain health improvement

Understand how current digital health trends that can bring care closer to the consumer
Discuss strategies to implement the right type of digital technology that create seamless experiences for members and patients while building trust
Learn how to effectively leverage technology to optimize care coordination throughout an individual’s healthcare journey

Personalize patient and member engagement strategies to identify opportunities, address barriers, and close care gaps
Drive cultural change within healthcare organizations to build trust and enable humanized, empathic, and compassionate care
Adopt an orchestrated multi-channel approach to effectively engage patients/members throughout their healthcare journey
Understand the role of technology in enabling timely access to resources and reducing communication barriers
Leverage AI and Machine Learning to predict behaviors and tailor care accordingly
Develop actionable strategies to elevate the patient experience, engage members, and build long lasting relationships