About this Webinar

The utilization and implementation of eServices for both pharmacy and medical benefit products continues to be evaluated by the patient support services industry, albeit with mixed results.  Both in-sourced and out-sourced biopharma patient support programs seek to optimize the use of eServices for many reasons, with a bias toward accelerating patient access and achieving scale economies in program operations.

This session will:

  • Step through lessons learned
  • Compare and contrast the eServices request and response data fields
  • Level-set expectations whether the full statement of benefits can be achieved via eServices (or not)
  • Highlight salient use cases applicable for eServices relative to other use cases that require some combination of eServices and traditional payer outreach


Bill Dupere

Practice Lead & Vice President, Market Access Solutions, TrialCard

Sponsored By:

TrialCard Incorporated is a full-service life sciences commercialization company that provides comprehensive solutions that span the entire biopharmaceutical value chain. In addition to a foundation of fully integrated, digitally enabled patient support services, its broader offerings include everything from late-stage clinical trial supply management to post-marketing HCP engagement services and proprietary data-as-a-service payer intelligence and insights. Founded in 2000, TrialCard provides commercialization support for more than 400 life science customers and has connected over 36 million patients with more than $22 billion in branded drug savings to date. The company is headquartered in Morrisville, North Carolina. For more information about TrialCard, please visit www.trialcard.com